UX Reliability with Mike Ryan on Web Rush #254

Mike Ryan talks with us about site reliability UX, discussing its importance in web applications. We explore the significance of reliability in web apps, insights on how to prepare for site issues, and where to learn about tooling. We also address the scenario of monitoring software going down, fault tolerance, and the lack of conversations around these topics.

Direct link to the episode.

Host(s):

• John Papa @John_Papa
• Ward Bell @WardBell
• Dan Wahlin @DanWahlin
• Craig Shoemaker @craigshoemaker

Guest:

• Mike Ryan [@mikeryandev]](https://twitter.com/mikeryandev)

Recording date: Sep 21, 2023

Brought to you by

• AG Grid

• IdeaBlade

Resources:

• Polaris
• Site Reliability on Web Rush with Brian Love on episode 228
• Surviving Technical Debt with Mike Ryan on Web Rush episode 117
• Websites vs Web Apps
• Polaris on LinkedIn
• Firebase Performance
• Sentry
• Data Dog
• Google Analytics
• SendBeacon API
• Using Web Workers
• A closer look at the Beacon API
• New Relic
• Smokey Mountains Website

Timejumps

• 00:27 Welcome
• 00:52 Introducing Mike Ryan
• 03:16 What is site reliability UX?
• 06:28 Sponsor: Ag Grid
• 07:28 Why is reliability so important in a web app?
• 14:02 How can I prepare for site issues?
• 16:13 Where do you learn about tooling?
• 19:43 What do you do if the monitoring software goes down?
• 22:48 Sponsor: IdeaBlade
• 23:53 What about fault tolerance?
• 26:21 What are other uses for SendBeacon?
• 29:14 Why isn't there more conversations around this?
• 30:52 Who should be using user monitoring?
• 32:25 How easy is it to get started with Polaris?
• 34:04 Final thoughts

Podcast editing on this episode done by Chris Enns of Lemon Productions.